Privacy Policy


We, BITZER Kühlmaschinenbau GmbH (‘we’), thank you for your interest in our company and products and for visiting the website of (the ‘website’).

The protection of your personal data is very important to us.

This Privacy Policy allows us, the company, to inform the general public about the type and scope of personal data we collect, use and process as well as our reasons for doing so. This Privacy Policy also explains the rights available to you. If it becomes necessary to process personal data and there is no legal basis for this form of processing, we will ask you for your consent.

Your personal data are processed exclusively in accordance with the statutory data protection regulations, particularly the European General Data Protection Regulation (‘GDPR’) and the German Federal Data Protection Act (‘BDSG’).

This Privacy Policy details how your personal data are processed and what rights you have as a data subject under the data protection regulations.

Where we link to third-party websites, please note that we do not operate such websites and are not responsible for the content on such websites. We have no influence over the processing of data on the third-party websites.


The data controller is:

BITZER Kühlmaschinenbau GmbH
Peter-Schaufler-Platz 1
71065 Sindelfingen

Tel.: +49 0 70 31 932-0
Fax: +49 0 70 31 932-147

Data protection officer:
BITZER Kühlmaschinenbau GmbH
Peter-Schaufler-Platz 1
71065 Sindelfingen

Tel.: +49 0 70 31 932-0
Fax: +49 0 70 31 932-147

If you have any questions or comments regarding data protection, you can also contact our data protection officer directly.


We only collect, process and use your personal data where legally admissible or if you have provided your express consent. For example:

• The use of the comment function (further information on this subject can be found under 2.1.)

Matomo Web-Analysis

We use Matomo for web analysis. Protecting your data is important to us, which is why we have configured Matomo to refrain from using any cookies for data collection and to record your IP address in shortened form. As a result, we process data regarding your personal use of the website in anonymous form. We cannot trace these data back to your person. Further information on Matomo’s general terms and conditions as well as data protection regulations can be found at:


Comment function on this website

When using the comment function on this site, information regarding the time at which your comment was published (date and time), the username you have selected and your email address are stored along with your comment itself. However, your email address will not be published.

Length of time for which comments are stored

Comments and the corresponding data are stored and remain on our website until the content on which was commented is fully deleted or until comments need to be deleted for legal reasons (for example, offensive comments).

Legal grounds

Comments are stored on the basis of your consent pursuant to point (a) of Article 6(1) GDPR. You may revoke the consent you have provided at any time with future effect. An informal email making this request is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.


If you contact editorial by email, please provide us with your personal data such as first name, surname, email address and details regarding your enquiry.
We will process your data and potentially forward it to third parties if necessary in order to process your enquiry.


We and the service providers we engage process your anonymised personal data and communication data exclusively for the following purposes:

Processing based on consent, point (a) of Article 6(1) GDPR
If you have consented to the processing of your data, we will process your data for the stated purposes.

Compliance with our legal obligations, point (c) of Article 6(1) GDPR
Personal data is also collected and processed in order to comply with our legal obligations such as our duties to monitor and provide notification.

Pursuit of our legitimate interests or the interests of other controllers or third parties, point (f) of Article 6(1) GDPR
We also process your data where necessary to pursue our legitimate interests or the legitimate interests of third parties.

This includes, for example:

  • Enforcement of legal claims and defence in legal disputes
  • Prevention and investigation of criminal acts
  • Preservation of IT security and IT operations


Your personal data will only be transferred to third parties within the European Union (‘EU’) or to third countries where such third parties are affiliated companies of BITZER SE in the sense of Section 15 ff. of the German Stock Corporation Act (AktG), where necessary or required by law for the purposes of processing your enquiry, or where you have provided us with your consent. We can also share your personal data with our service providers inside the EU, where the service providers help us process your enquiry in line with our instructions (e.g., IT service providers).


We will only process and store your personal data for as long as necessary to comply with our legal and contractual obligations. When the processing of the data is no longer necessary, we will erase the data without undue delay.


We only use strictly necessary cookies on our website, without which website use would be impossible or limited, so-called session cookies (also referred to as temporary or transient cookies).


We are on social media and networks. We may post links to this Privacy Policy on our various profiles. Therefore, please note that the following provisions only apply insofar as we actually have control over the processing of data in connection with these profiles. We have no control over the processing of data by the social media and networks themselves. For more information on data protection, please see the information provided by each social media channel and network.
Below you will find a list of the social media channels and networks on which we are active.


Our website uses plug-ins operated by the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. These Facebook plug-ins are identifiable by the Facebook logo or the
‘Like’ button on our site.
When you visit a page of our website that contains the Facebook ‘Like’ button, your

browser establishes a direct connection to the Facebook servers. The content of the plug-in is transferred by Facebook directly to your browser and embedded in the page.
The embedded plug-ins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can link the visit to your Facebook profile. If you interact with the ‘Like’ button or post a comment, the corresponding information is transmitted from your browser directly to Facebook and stored on a server.

The purpose and scope of data collection, the further processing and use of these data by Facebook, your associated rights and the setting options for protecting your privacy can be found in Facebook’s privacy policies.
If you do not want Facebook to collect data about you through our website, you will need to log out of Facebook before visiting our site.


Our website uses plug-ins operated by the social network LinkedIn of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (‘LinkedIn’). The LinkedIn plug-ins are identifiable by the LinkedIn logo or the ‘Recommend’ button on our site.
When you visit our website, the plug-in establishes a direct connection between your browser and the LinkedIn server, which informs LinkedIn that you have visited our site with your IP address. If you click on the LinkedIn ‘Recommend’ button while you are logged in to your LinkedIn account, you can link the content on our pages to your LinkedIn profile. As a result, LinkedIn can link the visit to our site to your user account.
We would like to point out that we as the website provider do not have any knowledge concerning the content of the transmitted data and how it is used by LinkedIn.
Details concerning the collection of data (purpose, scope, further processing, usage) as well as your rights and setting options can be found in the LinkedIn Privacy Policy. This information is available in the LinkedIn Privacy Policy.

4.3. XING

The XING ‘Share’ button is used on this website. When you visit this website, your browser establishes a brief connection with the XING AG (‘XING’) servers, which provide the functions of the XING ‘Share’ button (including visitor counter). XING does not save any personal information about you and your visit when you access the website. XING does not save IP addresses or use XING cookies to monitor your website behaviour in connection with the XING ‘Share’ button. Please visit the following website for the latest version of the Privacy Policy for the XING ‘Share’ button and other information: XING Privacy Policy.


We use YouTube. YouTube is an online video platform that plays audio and video files. On our website, you can view or listen to video or audio files relating to our company. In order to play the files, the YouTube player on our website uses plug-ins to connect to YouTube; data is transmitted to YouTube in the process.
Please note that we have no control over the processing of data by YouTube.
For information on data protection at YouTube, see: YouTube privacy preferences
YouTube is operated by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, represented by: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
For information on data protection at YouTube (Google), see: YouTube


As a data subject, you have various rights with regard to the processing of your personal data. If you would like to exercise these rights, please use the contact details provided in section 1.

As a data subject, you have the following rights:

  • Under Article 15 GDPR, you can demand confirmation from us whether or not personal data concerning you are being processed by us and, where that is the case, access to the personal data
  • Under Article 16 GDPR, you can demand the rectification of inaccurate personal data or the completion of incomplete personal data
  • Under Article 17 GDPR, you are entitled to the erasure (‘right to be forgotten’) of your personal data without undue delay
  • Under Article 18 GDPR, you can demand the restriction of the processing of your personal data
  • Under Article 20 GDPR, you are entitled to data portability – i.e., you are entitled to receive the personal data concerning you or have the data transmitted to another controller

Furthermore, under Article 21 GDPR, you are entitled to object to the processing of your personal data.

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR.

We will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing is for the establishment, exercise or defence of legal claims.


Pursuant to Article 7(3) GDPR, you are entitled to withdraw consent that you have granted to the processing of your data at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.


Under Article 77 GDPR, if you believe that the processing of your personal data is violating statutory regulations, you are entitled to lodge a complaint with the supervisory authority that has jurisdiction over us. The supervisory authority that has jurisdiction over us is the State Commissioner for Data Protection and Freedom of Information for Baden-Wuerttemberg.


Under Article 32(1) GDPR, we and our processors have implemented suitable technical and organisational measures in order to ensure a level of security appropriate to the risk, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons.


This privacy policy was last amended in August 2021.